23. Paying Attention During Zoom Calls


esearch illustrates that doing two things at once lowers our applied IQ to both tasks. This means that multi-tasking literally makes us dumber.


We’ve all been there - we’re on a zoom call, we’re not a key presenter of information, and our role is to passively listen because something might apply to us. But you’re busy. Can you check your email? Can you clean up your notes from the last meeting?

I would argue that yes, you can. Why not be honest with everyone? Perhaps be transparent and let everyone know that you have a few urgent items you’ll be simultaneously addressing while listening in. That way everyone knows to ping you and bring you into the conversation more directly when appropriate.


I would also argue that, in some circumstances, meeting organizers should let non-active participants decide for themselves whether they have the time to “sit in” on the call.


The working world has not yet figured out the true potential of asynchronous communication. The meeting organizer should record the video and take note of relevant points for individuals not in attendance.


If there was something pertinent that a non-attending colleague should know about, then they should send them the recording, and direct their attention to the conversation point of interest.


Time is precious. We should respect each others’ time and we should be transparent about how much time we have available.

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